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Webhook - Documentation
Webhook notifications of Orange Business Business API

Subcribe to Enterprise API notification

The WebHook API embed following features:

  • Create or update notifications events for Enterprise API, based on predefined event and custom filters
  • View the active notifications

It is possible to create notifications events for the following Enterprise API:
  • Incident M2M
  • Network M2M
  • Core Information M2M
  • Mobile

Notifications is sent through a call back URL provided by the customer.
It is possible to setup filters and customize the content of the call back.


  • Have subscribed to one of the Enterprise API that is supported by the WebHook API

Please find the API Reference with the available methods and ressources

Get inspired

During the service life cycle

I want to Orange push new incident to my company ServiceNow platform.

During a deployment phase

I want to Orange push new site when it have been deployed.

What sets us appart

Complete API catalogue

Full catalogue of APIs is available to streamline your business processes.

The catalogue allows a 360° navigation and covers key functions available in customer portal: Core Information, Incident and Ordering.

Enforced security

Two options to reinforce the native security brought by the use of OAuth 2.0 protocol.

- Consume our APIs through your Corporate VPN without touching the public internet, via Galerie option

- TLS2 ways protocol

Experts support

Professional Services can be activated as per your needs:

Project management

Functional and technical support (Integration study impact, data model and resources mapping, process impacts, authentication implementation...)

Components development and integration on customer side

Consultancy on API strategy

Integrate User to Machine

By default, our API comes with a machine to machine authentication.

We also support in standard User to machine authentication. One click to make them visible to you, just ask your Orange Business Services representative

Want to know more on any of the above ? Please contact your Orange Business Services representative

Get started with WebHook API now



Check out the Getting started section.

This API can only be used by existing Orange Business Services customers.



o Liaise with your Orange Business Services account team through your contract manager, or

o Contact directly our French or International sales team using one of the below buttons

Contactez nous

Contact us



After contracting with our Sales team, you will be granted access to the API environment.

Need some help

During the build

Our experts can help you to use and integrate our API in your ITSM.

Please contact your Orange Business Services representative

During the run

24/7 outside scheduled works

99.95% Service Level Objective (SLO)

In case of issue, you'll be able to contact Orange Business Services helpdesk.