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Frequently asked questions

For questions regarding a specific API, please refer to the API product page and its dedicated FAQ section.

What is the process for using an API?

To use an API you must first sign in, then register your app and add the APIs of your choice. This will enable the keys allowing your app to make calls to your chosen APIs.

What is the meaning of the error codes returned by the Orange API gateway?

The list of common errors that can be answered to a caller is found here. The range for these common errors is 1 to 99 included.  API-specific errors can also be returned, please refer to the API reference of the concerned service for these.

Reminder, the HTTP answer on error is as below:

HTTP/1.1 400 Bad Request
Content-Type: application/json; charset=UTF-8
Content-Length: 426
“code”: 27,
“message”: “Missing query-string parameter”,
“description”: “Parameter ‘alpha’ is missing”

The description field is not detailed here, as it can contain more error-specific details. In the example above, it shows that the missing parameter is the one named alpha. The description would have been different in case of another missing parameter error, but would still have the same error and message values.

Where can I find the Orange APIs Brand Association Guidelines?

The Orange Brand Guidelines are accessible here, as well as the icons and logos in French and in English.