Business Talk - Contact Center Access 1.0

The subscription to the Business Talk API requires to have a Business Talk contract. Once a contract is established between customer and OBS, any user proper role can have access to the Business Talk API.

Several resources are available to users who want to start using Business Talk APIs

- Getting started section
- Github space with
- Personalized support with OBS resources

Yes there is a Sandbox version of the API: https://developer.orange.com/apis/businesstalk-beta/

All actions that can be done through the Business Talk Digital portal via point & click can be done via APIs

If you run into an issue with APIs you can submit a ticket at the following email: btd.helpdesk@orange.com