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Core Information - Documentation 2.6

Commercial and technical inventory for Customers of Orange Business Services (CMDB)

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Retrieve your Orange Business commercial and technical inventory

The Core Information API enables Orange Business customer to retrieve its commercial and technical inventory :
  • Service Points : the Orange Business installed offers / solutions
  • Configuration Items : the equipement installed on your locations (router, access lines, ...)
  • Locations : Geographic places where equipment are deployed and update location contact (France customers only)
  • Customer accounts: Orange identifier of your company

Core Information API covers Network products available in the Orange Business customer portal.

Pre-requisite: subscription to Espace Client Entreprise portal for French customers and to My Space Space portal for International customers. 

You are interested ?

Please contact your contract manager who will liaise with the Orange Business Services account team.

You can also contact our French or International Sales team directly using one of the Contact us buttons below.

Contactez nous      Contact us

Get inspired

Get my technical inventory

I want to retrieve my technical inventory on Services managed by Orange Business, directly from my ITSM platform.

I use the Core Information API "Get configurationItems" function

Get my commercial inventory

I want to access my commercial inventory of Services managed by Orange Business Services directly from my ITSM platform.

I use the Core Information API "Get servicePoints" functions

Get my locations

I want to list all the locations where equipments are deployed

I use the Core Information API "List all locations" functions

What sets us appart

Complete API catalogue

Full catalogue of self-service APIs is available to streamline your business processes.

The catalogue allows a 360° navigation and covers key functions available in customer portal: ordering, incident and network.

Enforced security

Two options to reinforce the native security brought by the use of OAuth 2.0 protocol.

- Consume our APIs through your Corporate VPN without touching the public internet, via Galerie option

- TLS2 ways protocol

Experts support

Professional Services can be activated as per your needs:

- Project management

- Functional and technical support (Integration study impact, data model and resources mapping, process impacts, authentication implementation...)

- Components development and integration on customer side

- Consultancy on API strategy

Integrate User to Machine

By default, our API comes with a machine to machine authentication.

We also support in standard User to machine authentication. One click to make them visible to you, just ask your Orange Business Services API Expert.

Get started with Core Information API now



This API can only be used by existing Orange Business customers.

Check out the API Reference with the available methods and resources


Contact us

o Liaise with your Orange Business Services account team through your contract manager, or

o Contact directly our French or International sales team using one of the below buttons

Contactez nous

Contact us



After contracting with our Sales team, you will be granted access to the API environment.

In short

Who is it for ?

Companies with an existing services contract with Orange Business Services




Included in Services charges


Our experts can help you to use and integrate our API.

In case of issues, you'll be able to contact our HelpDesk.

Need some help ?

During the build

Our experts can help you to use and integrate our API in your ITSM.

You'll be able to contact your Orange Business API Expert.

During the run

24/7 outside scheduled works

99.95% Service Level Objective (SLO)

In case of issue, you'll be able to contact Orange Business helpdesk.

Stay tuned, many more features are coming soon!