Communication Services
Enhance your customer engagement with seamless communication solutions
Addressing modern communication challenges
In today’s fast-paced digital landscape, companies face the challenge of maintaining effective, real-time communication with their customers across multiple channels. The need for reliable, scalable, and secure solutions is more critical than ever to ensure customer engagement, improve service delivery, and stay ahead of competitors. Whether it’s sending timely alerts, managing voice interactions, or personalizing messaging campaigns, businesses require versatile tools that can adapt to their evolving needs. Orange’s communication services APIs are designed to meet these demands, providing innovative solutions that empower companies to connect effortlessly and efficiently with their audiences.
Features
Multi-Channel Support
Send SMS, voice messages, emails, and more through a unified platform.
Detailed Reporting
Track delivery, engagement, and performance metrics to optimize your campaigns.
Campaign Management
Create, schedule, and monitor messaging campaigns effortlessly.
Benefits
Enhanced Customer Engagement
Scalability and Flexibility
Improved Customer Experience
Cost Efficiency
Why us
Secure authentication
Rely on OAuth 2.0 for safe and secure API access
Real-time interaction
Enable two-way communication with webhooks, chat, and interactive voice responses
Global reach
Access extensive coverage in Africa, Middle East, and beyond with local and international services.
They used our products
“Orange APIs have transformed our service delivery — making communication faster, easier, and more reliable.”
Aboubacar SindySonko, CEO of MLouma
Products
SMS Middle East and Africa
Engage your users with SMS bundles, scheduled messaging, and detailed acknowledgments. Pay only for what you use with flexible volume options.
Messaging Pro Cameroon
Send bulk SMS, personalized messages, and campaign reports to your customers instantly. Ideal for promotions, alerts, and customer engagement.
Voice as a Service
Broadcast audio messages, set up IVR systems, and develop callbots to improve customer service and outreach
Business Talk IP – Contact Center Access
Manage all your voice calls, conference calls, and call collection services globally. Enhance your telephony infrastructure with seamless IP integration.
Contact Everyone
Implement multi-channel messaging including SMS, email, RCS, and voice. Perfect for marketing, customer support, and interactive dialogues.
Talk to sales
Want to discuss about your use case ?