“Do you have more APIs?” : Trusted Interactions, the Orange VivaTech demo that made trust measurable
Published: June 24, 2026
It started as a casual question at the booth. Then it became the line we heard again and again:
“Do you have more APIs?”
Not because visitors wanted a longer catalog. Because they had just seen something rare at VivaTech: a demo that made trust feel operational, something you can apply to a customer journey and measure in minutes.
Two everyday problems. One logical sequence.
The demo was built around two moments everyone recognizes:
Signing up
People receive codes. They wait. They copy-paste. They mistype. They drop. This is refering to “OTP fatigue”
Solution: Number Verification (already available)
Picking up the phone
That split second “who is calling me now?” often ends with “decline.” This is the well known scam-call anxiety.
Solution: Branded Calling (available in October)
The outcomes that made the value obvious
Most demos explain features. Trusted Interactions demo explained a workflow. At Orange LiveNet, the key lesson was counterintuitive but powerful: two Network APIs were better understood when demonstrated together, because the audience could follow a complete end-to-end story rather than a list of capabilities. Visitors didn’t need jargon. They reacted to outcomes:
- From ~1 minute sign-up to ~30 seconds with Number Verification
- From 23 taps + 16 digits entered down to ~6 taps with Number Verification
- From ~17% call answer rate up to ~50% with branded calling
And it scaled on the booth: ~100 demo pitches and ~150 contacts captured, because the story stayed simple and end-to-end.
The “Firebase moment”: why developers leaned in faster
For teams that already build onboarding flows with Google Firebase, the move from SMS OTP toward network-backed verification is a practical upgrade path.
Orange announced that Firebase Phone Number Verification is live with Orange France, and Firebase describes carriers as a “source of truth” for verified phone numbers, making it directly relevant for smoother sign-up journeys.
What it changes for your teams
- A more trustworthy verification signal, grounded in operator capability
- Less OTP friction and fewer steps during sign-up
- A cleaner experience at a high drop-off moment
In short
If your priorities are conversion, fraud and trust, or simply getting customers to answer calls again, book a demo to see the Trusted Interactions workflow live and discuss fit for your use case.
“Do you have more APIs?”
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Our products
Branded Calling
Replace suspicious, anonymous strings of digits with an operator-certified business identity.
Number Verification
Verify phone numbers for data integrity and enhanced user authentication processes
